Question 1

What services do you offer at Pixel Wing Design?

Accepted Answer

We specialise in branding, logo design, social media content, website design, and custom promotional materials tailored for small businesses. If you need something specific, just ask—we’re always happy to chat about unique projects!

Question 2

What sort of businesses do you work with?

Accepted Answer

We work with all types of businesses, including small to medium Tasmanian businesses and non-profit organisations. Our clients range from cafés, restaurants, and farms to trades, healthcare providers, construction companies, and event organisers. No matter the industry, we tailor our designs to meet the unique needs of your business.

Question 3

Who is Pixel Wing Design?

Accepted Answer

Pixel Wing Design is the creative brainchild of Joel Foffani, an award-winning designer with over 15 years of professional experience. Joel has worked with some of Australia’s and the world’s leading brands, including Disney, Netflix, Samsung, and more. His expertise spans across design, digital, animation, and motion graphics, with past roles such as Creative Director, Head of Design, and Senior Designer for companies like Stan, Pedestrian TV, Cartoon Network, and Mamamia.

Joel’s hands-on approach combines big-city experience with a small-town touch, bringing global-level expertise to businesses in Tasmania. Pixel Wing Design is known for its exceptional design quality, attention to detail, and ability to go above and beyond for every client. Joel’s unique blend of creative vision and technical mastery ensures that each project is a success, whether it’s branding, digital content, or custom design work.

For more information about Joel visit his linkedin (https://au.linkedin.com/in/joelfoffani)or personal website here.(https://www.joelfoffanicreative.com/)

Question 4

How long does the design process take?

Accepted Answer

The timeline depends on the complexity of the project, but typically logo designs take 1-2 weeks, while full branding packages or website designs may take 3-4 weeks. We’ll keep you updated at every stage.

Question 5

Can you create custom designs or work on projects beyond your core offerings?

Accepted Answer

Yes! Pixel Wing Design handles all sorts of custom projects. From photo restoration and photography to animation, motion graphics, and web design, we can accommodate a wide range of design requests. Contact us, and we’ll put together a personalised quote for your unique project!

Question 6

Can you work with my existing branding?

Accepted Answer

Yes! If you already have a brand identity but need help with fresh designs or additional assets, we’re happy to work within your existing guidelines.

Question 7

What is Pixel Wings process?

Accepted Answer

We start with an initial chat to understand your needs, goals, and vision. After that, we’ll provide a proposal outlining the timeline, costs, and deliverables. Once approved, we dive into the creative process, keeping you updated along the way. You’ll receive three rounds of feedback to ensure we’re on the right track. Any changes beyond this will be charged additionally. Once the project is approved, we polish the design and deliver the final assets via a download link. You’ll have 30 days to access them before they are archived from our system.

Question 8

Do you offer packages for small businesses?

Accepted Answer

Yes! We offer tailored branding and social media packages designed specifically for cafes, trades, and retail businesses. These packages include logo design, brand guidelines, and social media graphics.

Question 9

Can I make revisions during the design process?

Accepted Answer

We include up to three rounds of revisions with each package to ensure you’re completely satisfied with the final design. Any additional changes beyond this will incur extra charges. Once you approve the project, we’ll finalize the design and provide you with a download link for the final assets. If you require further adjustments after approval, they can be made for an additional fee.

Question 10

How much do your services cost?

Accepted Answer

Our pricing is tailored to each project based on the scope of work. We pride ourselves on offering affordable, transparent pricing without compromising quality. Get in touch for a custom quote!

Question 11

Can you manage our social media as well?

Accepted Answer

We offer ongoing social media content creation services, and we can also help with strategy and scheduling. 
We’re here to help your brand thrive online.

Question 12

Do you work with businesses outside of Tasmania?

Accepted Answer

Yes, while we love supporting local Tasmanian businesses, we’re happy to work with clients across Australia and internationally via virtual meetings.

Question 13

How do we get started?

Accepted Answer

Ready to take your brand to new heights? Simply contact us through our form or give us a call, and we’ll schedule a consultation to discuss your project!

Got questions? We have answers.

Got questions?
We have answers.